Email Notification not working for OTP through Email option in Adaptive Authentication Service

Email Notification not working for OTP through Email option in Adaptive Authentication Service

After configuring Second Factor Authentication, the end user receives the following error after selecting the email to complete the Second Factor Authentication:

“System error. Please re-try your action. If you continue to get this error, please contact the Administrator.”

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Adaptive Authentication Service for Second Factor Authentication in OAM11gR2 PS3

This posts explains the Adaptive Authentication Service feature in Oracle Access Manager 11g R2 PS3 .

Overview of Adaptive Authentication Service

Oracle Access Manager 11g R2 PS3 offers the Adaptive Authentication Service for multi-factor or second factor authentication. This feature can be enabled for applications that require additional security in addition to the normal user name and password type authentication.

The Adaptive Authentication Service provides ability to add multiple steps for OAM authentication process. The Adaptive Authentication service provides the multi factor authentication by One Time Pin (OTP) or an Access Request (Push Notification) Notification.

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